By ROBERT LEVINE
To respond to the challenge posed by digital media, newspaper executives are being told to listen to their readers. The San Francisco Chronicle is doing just that: It is posting some of the voice mail messages left for reporters and editors as audio files on its Web site, SFGate.com.
The first such voice mail message, posted Wednesday under the rubric “Correct Me If I’m Wrong ...” is about an error the reader says appeared in the Aug. 29 Chronicle, on page B6. “The subhead is a tautology — it says ‘Forest service begins testing pilotless drones,’ ” the increasingly agitated caller says. “Is there any other kind of drone? You tell me right now, is there any other kind of drone other than a pilotless drone? Isn’t that what a drone is, an unmanned aircraft?” (more)
direct SFgate.com complaint podcast